Leave outsourcing of business processes to the specialists
Business Process Outsourcing Expert nexnet
- Focus on your core business again
- Save resources and time efficiently
- Trust in safety Made in Germany
- Optimize business processes with the right BPO service provider
Your service provider with the right know-how
Our services at a glance
We offer a wide range of services including order management, pricing of products / services / tariffs, preparation of invoices and their dispatch and receivables management. Our friendly and trained customer service team handles all inquiries and complaints and also carries out marketing campaigns on your behalf.
- Transparent processes for a constant overview
- Modular and adaptable range of services
- Holistic outsourcing for your financial processes
- Over 20 years of experience in BPO
- We offer high IT security standards
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Our recipe for success
Holistic outsourcing
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Our specialties
CRM
- Acceptance and further processing of your customer orders
- Optimal data and process quality as an additional success factor
- Reliable customer processes and flexible interfaces
Accounts Receivable Management
- Payment monitoring and automated billing control
- Experience from 15 million direct debit collections annually
- Mass-capable subledger accounting with connection to general ledger (SAP-FI/CA)
Subscription Billing
- Billing of individually tariffed and flexibly adaptable products
- Invoicing and sending by mail or e-mail (PDF)
- Transfer of data to your customer portal possible
Payment Clearing
- Monitoring of all payment movements from the store, PSPs and acquirers
- All currencies and tax rates can be processed
- Mapping of all relevant business transactions in a sub-ledger
Financial Management
- Geared towards large masses of debtor accounts
- Optional risk control for even more security
- Integrated and effective receivables management
Customer Service
- Teams trained according to your individual requirements
- Telephone and written handling of all questions and complaints
- Implementation of targeted outbound campaigns
Billing
- Simplified billing processes
- Convenient and efficient billing solution
- Industry-neutral billing
Payment
- Effective financial monitoring
- Fraud Management
- Seamless processing of returned direct debits
Reporting
- Instant access to your reports
- Key figures at a glance
- DSGVO compliant and certified according to DIN ISO 9001:2015
Zu unseren Kunden gehören namhafte Automobilhersteller, Streamingdienste, Unternehmen aus Handel, E-Commerce, der Medien- und Telekommunikationsbranche.
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Efficient outsourcing of your business processes
Ensure long-term success and focus on your core business again - with the right BPO!
Always up to date with nexnet
News from the industry
30.01.2024
Environmental protection and sustainability are playing an increasingly important role in our society. More than ever, companies - from start-ups to corporations - are called upon to pay attention to sustainable production and to find solutions for more sustainable business practices.
30.01.2024
The correct handling of user data can become a lucrative market niche. For a start-up in particular, investing in the sensitive data business can be worthwhile.
30.01.2024
Digitization has sustainably simplified financial accounting. But even after online banking has moved in, a lot of time-consuming tasks remain, such as reconciling invoices and incoming payments.