General data protection information of nexnet GmbH

nextnet.de

Data protection

initiation

With the following data protection declaration, we would like to explain to you which types of your personal data (hereinafter also referred to as „data“) we process for which purposes and to what extent. The data protection declaration applies to all processing of personal data carried out by us, both as part of the provision of our services and in particular on our websites, in mobile applications and within external online presences, such as our social media profiles (hereinafter collectively referred to as „online offer“ ).

The terms used are not gender specific.

As of March 9, 2022

Responsible

nextnet GmbH
Schöneberger Str. 21 A
10963 Berlin

Authorized persons:

Managing Directors: Lars Heucke, Dirk Moysich

E-mail address:

info@nexnet.de

Phone:

+49 30 72 62 97 – 101

Imprint:

https://staging.nexnet.de/impressum

Contact Data Protection Officer

B3 Information Technology
graduate information (FH) Andrew Bethke
Papenbergallee 34
25548 Kellinghusen
Email: datenschutz@nexnet.de

Overview of processing

The following overview summarizes the types of data processed and the purposes of their processing and refers to the data subjects.

Types of data processed

inventory data.
payment details.
Contact details.
content data.
contract data.
usage data.
Meta/Communication Data.
applicant data.
Contact information (Facebook).
Event Data (Facebook).

Categories of data subjects

Customers.
Interested persons.
communication partner.
user.
applicant.
business and contractual partners.

purposes of processing

Provision of contractual services and customer service.
Contact Requests and Communication.
Safety measures.
direct marketing.
range measurement.
office and organizational procedures.
remarketing.
conversion measurement.
target group building.
Management and response to inquiries.
application process.
feedback.
Marketing.
Profiles with user-related information.
target group building.
Provision of our online offer and user-friendliness.

Relevant legal bases

Below you will find an overview of the legal bases of the GDPR, on the basis of which we process personal data. Please note that, in addition to the provisions of the GDPR, national data protection regulations may apply in your or our country of residence or domicile. If more specific legal bases are relevant in individual cases, we will inform you of them in the data protection declaration.

Consent (Art. 6 Para. 1 S. 1 lit. a. GDPR) – The person concerned has given their consent to the processing of their personal data for a specific purpose or several specific purposes.
Fulfillment of contract and pre-contractual inquiries (Art. 6 Para. 1 S. 1 lit. b. GDPR) – The processing is necessary for the fulfillment of a contract to which the data subject is a party, or for the implementation of pre-contractual measures which are required at the request of the data subject respectively.
Legal obligation (Art. 6 Para. 1 S. 1 lit. c. GDPR) – The processing is necessary to fulfill a legal obligation to which the person responsible is subject.
Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR) – Processing is necessary to safeguard the legitimate interests of the person responsible or a third party, unless the interests or fundamental rights and freedoms of the data subject, which protect personal Data require prevail.
Application procedure as a pre-contractual or contractual relationship (Art. 9 Para. 2 lit. b DSGVO) – Insofar as special categories of personal data within the meaning of Art. 9 Para. 1 GDPR (e.g. health data, such as severely disabled status or ethnic origin) may be requested from applicants so that the person responsible or the person concerned can exercise the rights arising from employment law and the law of social security and social protection and his or her related rights can fulfill obligations, their processing takes place according to Art. 9 para. 2 lit. b. GDPR, in the case of protecting the vital interests of applicants or other persons acc. Art. 9 para. 2 lit. c. DSGVO or for the purposes of health care or occupational medicine, for the assessment of the employee’s ability to work, for medical diagnostics, care or treatment in the health or social area or for the administration of systems and services in the health or social area acc. Art. 9 para. 2 lit. H. GDPR. In the case of a notification of special categories of data based on voluntary consent, their processing takes place on the basis of Art. 9 Para. 2 lit. a. GDPR.
Fulfillment of contract and pre-contractual inquiries (EKD) (§ 6 No. 5 DSG-EKD) – The processing is necessary for the fulfillment of a contract to which the data subject is a party, or for the implementation of pre-contractual measures, which take place at the request of the data subject.

In addition to the data protection regulations of the General Data Protection Regulation, national data protection regulations apply in Germany. This includes in particular the law on the protection against misuse of personal data in data processing (Federal Data Protection Act – BDSG). In particular, the BDSG contains special regulations on the right to information, the right to erasure, the right to object, the processing of special categories of personal data, processing for other purposes and transmission, as well as automated decision-making in individual cases, including profiling. Furthermore, it regulates data processing for the purposes of the employment relationship (§ 26 BDSG), in particular with regard to the establishment, implementation or termination of employment relationships and the consent of employees. Furthermore, state data protection laws of the individual federal states may apply.

Safety measures

We take appropriate technical and organizational measures in accordance with the legal requirements, taking into account the state of the art, the implementation costs and the type, scope, circumstances and purposes of the processing as well as the different probabilities of occurrence and the extent of the threat to the rights and freedoms of natural persons to ensure a level of protection appropriate to the risk.

The measures include, in particular, securing the confidentiality, integrity and availability of data by controlling physical and electronic access to the data as well as access, input, disclosure, securing availability and their separation. Furthermore, we have set up procedures that ensure the exercise of data subject rights, the deletion of data and reactions to data threats. Furthermore, we already take the protection of personal data into account during the development or selection of hardware, software and processes in accordance with the principle of data protection, through technology design and through data protection-friendly default settings.

Shortening of the IP address: If IP addresses are processed by us or by the service providers and technologies used and the processing of a complete IP address is not necessary, the IP address will be shortened (also referred to as „IP masking“). The last two digits or the last part of the IP address after a point are removed or replaced by placeholders. The purpose of shortening the IP address is to prevent or make it much more difficult to identify a person based on their IP address.

SSL encryption (https): In order to protect your data transmitted via our online offer, we use SSL encryption. You can recognize such encrypted connections by the prefix https:// in the address line of your browser.

Technical security measures: Your data will be stored by us using suitable technical and organizational security measures and protected against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties. These measures correspond to the state of the art.

We use SSL encryption to encrypt the website. You can tell whether a page is being transmitted in encrypted form by the display of the key or the closed padlock symbol in the status bar of your browser.

Transmission of personal data

As part of our processing of personal data, it may happen that the data is transmitted to other bodies, companies, legally independent organizational units or persons or that it is disclosed to them. The recipients of this data can include, for example, service providers commissioned with IT tasks or providers of services and content that are integrated into a website. In such a case, we observe the legal requirements and, in particular, conclude appropriate contracts or agreements with the recipients of your data that serve to protect your data.

Data transfers within the group of companies: We may transfer personal data to other companies within our group of companies or allow them access to this data. If this transfer takes place for administrative purposes, the transfer of the data is based on our legitimate entrepreneurial and business interests or takes place if it is necessary to fulfill our contractual obligations or if the consent of the person concerned or a legal permit is available.

deletion of data

The data processed by us will be deleted in accordance with the legal requirements as soon as your consent to processing is revoked or other permissions are no longer applicable (e.g. if the purpose of processing this data no longer applies or it is not required for the purpose).

If the data is not deleted because it is required for other, legally permissible purposes, its processing will be limited to these purposes. This means that the data will be blocked and not processed for other purposes. This applies, for example, to data that must be stored for commercial or tax reasons or whose storage is necessary to assert, exercise or defend legal claims or to protect the rights of another natural or legal person.

As part of our data protection information, we can provide users with further information on the deletion and storage of data that applies specifically to the respective processing.

Use of cookies

Cookies are small text files or other memory notes that store information on end devices and read information from the end devices. For example, to save the login status in a user account, the content of a shopping cart in an e-shop, the content accessed or the functions used in an online offer. Cookies can also be used for various purposes, e.g. for purposes of functionality, security and comfort of online offers as well as the creation of analyzes of visitor flows.

Notes on consent: We use cookies in accordance with legal regulations. Therefore, we obtain prior consent from users, except where not required by law. In particular, consent is not necessary if the storage and reading of the information, including cookies, is absolutely necessary in order to provide the users with a telemedia service (i.e. our online offer) that they have expressly requested. The revocable consent is clearly communicated to the users and contains the information on the respective cookie use.

Notes on legal bases under data protection law: The legal basis under data protection law on which we process the personal data of users with the help of cookies depends on whether we ask users for their consent. If the users consent, the legal basis for the processing of your data is the declared consent. Otherwise, the data processed with the help of cookies will be processed on the basis of our legitimate interests (e.g. in the commercial operation of our online offer and improving its usability) or, if this is done in the context of fulfilling our contractual obligations, if the use of cookies is necessary to enable our to fulfill contractual obligations. We will explain the purposes for which we process cookies in the course of this data protection declaration or as part of our consent and processing processes.

Storage period: With regard to the storage period, the following types of cookies are distinguished:

Temporary cookies (also: session or session cookies): Temporary cookies are deleted at the latest after a user has left an online offer and closed his end device (e.g. browser or mobile application).
Permanent cookies: Permanent cookies remain stored even after the end device is closed. For example, the login status can be saved or preferred content can be displayed directly when the user visits a website again. Likewise, the user data collected with the help of cookies can be used to measure reach. Unless we provide users with explicit information on the type and storage period of cookies (e.g. when obtaining consent), users should assume that cookies are permanent and the storage period can be up to two years.

General information on revocation and objection (opt-out): Users can revoke the consent they have given at any time and also object to the processing in accordance with the legal requirements in Art. 21 DSGVO (further information on the objection is provided in this data protection declaration). Users can also declare their objection using the settings of their browser.

Types of data processed: meta/communication data (e.g. device information, IP addresses).
Affected persons: users (e.g. website visitors, users of online services).
Purposes of processing: Provision of contractual services and customer service.
Legal basis: Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).

Further information on processing processes, procedures and services:

Cookie Policy: Cookies are used on our website. Cookies are small pieces of text information that are stored on your end device via your browser. The cookies are required to enable certain functions of our website.
We only use necessary cookies, which are automatically deleted from your browser immediately after you have finished visiting the website. A distinction is made between the following types of cookies and functions:Temporary cookies / session cookies / session cookies): these cookies are only required for the current session and are deleted at the latest as soon as the browser is closed
Persistent cookies: Permanent cookies remain stored even after the browser is closed, for example to save various settings.
First-party cookies: These cookies are set exclusively by us
Third-party cookies (third-party cookies): Third-party cookies are used by other providers (third parties). This often involves analysis or advertising.
Necessary cookies: These cookies are absolutely necessary for the operation of the respective website and may therefore be stored without consent. The use of cookies is based on a balance of interests. Our interest is the user-friendly visit to our website.
Statistical cookies / marketing cookies: There is also the possibility of statistical data being collected via cookies for marketing purposes. This includes, for example, range measurement and other data for recording your interests (tracking). These cookies are only used if you expressly consent to this.
Typekit fonts from Adobe: We integrate the fonts („Typekit fonts“) from the provider Adobe, whereby the user data is used solely for the purpose of displaying the fonts in the user’s browser. The integration is based on our legitimate interests in a technically secure, maintenance-free and efficient use of fonts, their uniform representation and taking into account possible licensing restrictions for their integration; Service Provider: Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland; Website: https://www.adobe.com/de ; Data protection declaration: https://www.adobe.com/de/privacy.html .

Business Achievements

We process the data of our contractual and business partners, e.g. customers and interested parties (collectively referred to as „contractual partners“) within the framework of contractual and comparable legal relationships and related measures and within the framework of communication with the contractual partners (or pre-contractual), e.g respond.

We process this data in order to fulfill our contractual obligations. This includes in particular the obligations to provide the agreed services, any updating obligations and remedy in the case of warranty and other service disruptions. In addition, we process the data to protect our rights and for the purpose of the administrative tasks associated with these obligations and the corporate organization. In addition, we process the data on the basis of our legitimate interests in proper and economical business management and security measures to protect our contractual partners and our business operations from misuse, endangerment of their data, secrets, information and rights (e.g. to involve telecommunications, transport and other auxiliary services as well as subcontractors, banks, tax and legal advisors, payment service providers or tax authorities). Within the framework of the applicable law, we only pass on the data of contractual partners to third parties to the extent that this is necessary for the aforementioned purposes or to fulfill legal obligations. The contractual partners will be informed about other forms of processing, e.g. for marketing purposes, within the scope of this data protection declaration.

We inform the contracting parties which data is required for the aforementioned purposes before or during data collection, e.g. in online forms, by means of special markings (e.g. colours) or symbols (e.g. asterisks or similar), or personally.

We delete the data after statutory warranty and comparable obligations have expired, i.e. generally after 4 years, unless the data is stored in a customer account, e.g. for as long as it has to be kept for legal archiving reasons (e.g. for tax purposes usually 10 years). We delete data disclosed to us by the contractual partner as part of an order in accordance with the specifications of the order, generally after the end of the order.

Insofar as we use third-party providers or platforms to provide our services, the terms and conditions and data protection notices of the respective third-party providers or platforms apply in the relationship between the users and the providers.

Services nextnet

nexnet is one of the leading outsourcing service providers for subscription billing and accounts receivable management. We are specialists in subscription management and implement efficient solutions for payment methods, financial management, CRM solutions and customer service.

The nexnet.cloud subscription billing is a comprehensive software product to simplify your subscription management. It offers everything you need for a quick, secure and comfortable start in the subscription economy and can be easily adapted to your individual needs. It forms the tailor-made all-in-one solution for your billing processes.

Project and development services

We process the data of our customers and clients (hereinafter referred to as „customers“) in order to enable them to select, purchase or commission the selected services or works and related activities as well as their payment and provision or execution or provision .

The information required is marked as such within the framework of the conclusion of the contract, order or comparable contract and includes the information required for the provision of services and billing as well as contact information in order to be able to hold any consultations. Insofar as we receive access to information from end customers, employees or other persons, we process this in accordance with the legal and contractual requirements.

Offering software and platform services

We process the data of our users, registered users and any test users (hereinafter referred to as „users“) in order to be able to provide them with our contractual services and on the basis of legitimate interests to ensure the security of our offer and to be able to develop it further. The information required is marked as such within the framework of the conclusion of the contract, order or comparable contract and includes the information required for the provision of services and billing as well as contact information in order to be able to hold any consultations.

customer account

Contractual partners can create an account within our online offer (e.g. customer or user account, „customer account“ for short). If it is necessary to register a customer account, contractual partners will be informed of this as well as of the information required for registration. Customer accounts are not public and cannot be indexed by search engines. As part of the registration and subsequent registrations and uses of the customer account, we store the IP addresses of the customers together with the access times in order to be able to prove the registration and to prevent any misuse of the customer account.

If customers have terminated their customer account, the data relating to the customer account will be deleted, subject to their retention being required for legal reasons. It is the customer’s responsibility to back up their data upon termination of the customer account.

Types of data processed: Inventory data (e.g. names, addresses); payment data (e.g. bank details, invoices, payment history); Contact information (e.g. email, phone numbers); Contract data (e.g. subject of the contract, term, customer category); Usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).
Affected persons: customers; Interested persons; business and contractual partners.
Purposes of processing: provision of contractual services and customer service; Safety measures; contact requests and communication; office and organizational procedures; Management and response to inquiries.
Legal basis: fulfillment of contract and pre-contractual inquiries (Art. 6 para. 1 p. 1 lit. b. GDPR); Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR); Legal obligation (Art. 6 Para. 1 S. 1 lit. c. GDPR).

Use of online platforms for offer and sales purposes

We offer our services on online platforms operated by other service providers. In this context, the data protection notices of the respective platforms apply in addition to our data protection notices. This applies in particular with regard to the execution of the payment process and the methods used on the platforms for measuring reach and for interest-based marketing.

Types of data processed: Inventory data (e.g. names, addresses); payment data (e.g. bank details, invoices, payment history); Contact information (e.g. email, phone numbers); Contract data (e.g. subject of the contract, term, customer category); Usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).
Data Subjects: Customers.
Purposes of processing: Provision of contractual services and customer service.
Legal basis: Fulfillment of contract and pre-contractual inquiries (Art. 6 Para. 1 S. 1 lit. b. GDPR); Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).

Further information on processing processes, procedures and services:

Plentymarkets: We offer our services at Plentymarkets; Service provider: plentysystems AG
Mayor-Brunner-Strasse 15
34117 Kassel
GermanyPhone: +49 561.98 681 100
Fax: +49 561.98 681 111
Email: sales@plentymarkets.com ; Website: https://www.plentymarkets.com/de/ ; Data protection declaration: https://www.plentymarkets.com/de/datenschutz/ .

Provision of the online offer and web hosting

In order to be able to provide our online offer securely and efficiently, we use the services of one or more web hosting providers from whose servers (or servers managed by them) the online offer can be accessed. For these purposes, we may use infrastructure and platform services, computing capacity, storage space and database services, as well as security services and technical maintenance services.

The data processed as part of the provision of the hosting offer may include all information relating to the users of our online offer that arises in the context of use and communication. This regularly includes the IP address, which is necessary in order to be able to deliver the content of online offers to browsers, and all entries made within our online offer or on websites.

Types of data processed: content data (e.g. entries in online forms); Usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).
Affected persons: users (e.g. website visitors, users of online services).
Purposes of processing: Provision of our online offer and user-friendliness; Provision of contractual services and customer service.
Legal basis: Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).

Further information on processing processes, procedures and services:

Collection of access data and log files: We ourselves (or our web hosting provider) collect data for every access to the server (so-called server log files). The address and name of the retrieved websites and files, date and time of retrieval, amounts of data transferred, notification of successful retrieval, browser type and version, the user’s operating system, referrer URL (the previously visited page) and, as a rule, IP Addresses and the requesting provider belong. The server log files can be used for security purposes, e.g. to avoid overloading the server (especially in the case of abusive attacks, so-called DDoS attacks) and on the other hand to reduce the load on the server and ensure their stability; Deletion of data: Log file information is stored for a maximum of 30 days and then deleted or made anonymous. Data whose further storage is required for evidence purposes are excluded from deletion until the respective incident has been finally clarified.
WordPress.com: hosting platform for blogs / websites; Service Provider: Automattic Inc., 60 29th Street #343, San Francisco, CA 94110, USA; Website: https://wordpress.com ; Data protection declaration: https://automattic.com/de/privacy/ ; Order processing contract: concluded with the provider: https://wordpress.com/support/data-processing-agreements/ .
HostPress: Services in the field of providing information technology infrastructure and related services (e.g. storage space and/or computing capacity); Service provider: HostPress GmbH, Bahnhofstrasse 34, 66571 Eppelborn, Germany; Website: https://www.hostpress.de/ ; Privacy Policy: https://www.hostpress.de/datenschutz/ ; Order processing contract: https://www.hostpress.de/adv .

Registration, login and user account

Users can create a user account. As part of the registration, the users are informed of the required mandatory information and processed for the purpose of providing the user account on the basis of contractual fulfillment of obligations. The processed data includes in particular the login information (user name, password and an e-mail address).

When using our registration and login functions and when using the user account, we store the IP address and the time of the respective user action. The storage takes place on the basis of our legitimate interests as well as those of the users in protection against misuse and other unauthorized use. In principle, this data will not be passed on to third parties, unless it is necessary to pursue our claims or there is a legal obligation to do so.

Users can be informed by email about processes that are relevant to their user account, such as technical changes.

Types of data processed: Inventory data (e.g. names, addresses); Contact information (e.g. email, phone numbers); Content data (e.g. entries in online forms); Meta/communication data (e.g. device information, IP addresses).
Affected persons: users (e.g. website visitors, users of online services).
Purposes of processing: provision of contractual services and customer service; Safety measures; Management and response to inquiries.
Legal basis: Fulfillment of contract and pre-contractual inquiries (Art. 6 Para. 1 S. 1 lit. b. GDPR); Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).

Further information on processing processes, procedures and services:

Registration with real names: Due to the nature of our community, we ask users to only use our offer using real names. Ie the use of pseudonyms is not permitted.

Contact and request management

When contacting us (e.g. via contact form, e-mail, telephone or via social media) and in the context of existing user and business relationships, the details of the requesting person are processed to the extent necessary to answer the contact request and any requested measures.

The answering of contact inquiries as well as the administration of contact and inquiry data within the framework of contractual or pre-contractual relationships takes place to fulfill our contractual obligations or to answer (pre)contractual inquiries and otherwise on the basis of the legitimate interests in answering the inquiries and maintenance of User or Business Relationships.

Types of data processed: Inventory data (e.g. names, addresses); Contact information (e.g. email, phone numbers); Content data (e.g. entries in online forms).
Affected persons: communication partners.
Purposes of processing: contact requests and communication; Provision of contractual services and customer service.
Legal basis: fulfillment of contract and pre-contractual inquiries (Art. 6 para. 1 p. 1 lit. b. GDPR); Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR); Legal obligation (Art. 6 Para. 1 S. 1 lit. c. GDPR).

Further information on processing processes, procedures and services:

Contact form: If users contact us via our contact form, e-mail or other communication channels, we process the data communicated to us in this context to process the communicated request. For this purpose, we process personal data within the framework of pre-contractual and contractual business relationships, insofar as this is necessary for their fulfillment and otherwise on the basis of our legitimate interests and the interests of the communication partners in answering the concerns and our legal storage obligations.
HubSpot: software for customer management, process and sales support (multi-channel communication, ie management of customer inquiries from different channels, sales, process management, analysis, feedback and survey functions); Service Provider: HubSpot, Inc., 25 First St., 2nd floor, Cambridge, Massachusetts 02141, USA; Website: https://www.hubspot.de ; Data protection declaration: https://legal.hubspot.com/de/privacy-policy ; Order processing contract: https://legal.hubspot.com/dpa ; Standard contractual clauses (ensuring the level of data protection when processing in third countries): https://legal.hubspot.com/dpa .

Video conferencing, online meetings, webinars and screen sharing

We use platforms and applications from other providers (hereinafter referred to as “conference platforms”) for the purpose of conducting video and audio conferences, webinars and other types of video and audio meetings (hereinafter collectively referred to as “conference”). When selecting the conference platforms and their services, we observe the legal requirements.

Data processed by conference platforms: As part of participation in a conference, the conference platforms process the personal data of the participants listed below. The scope of the processing depends on which data is required in the context of a specific conference (e.g. providing access data or real names) and which optional information is provided by the participants. In addition to processing to conduct the conference, the data of the participants can also be processed by the conference platforms for security purposes or service optimization. The processed data includes personal data (first name, last name), contact information (e-mail address, telephone number), access data (access codes or passwords), profile pictures, information on professional position/function, the IP address of Internet access, information on the end devices of the participants, their operating system, the browser and its technical and language settings, information on the content of the communication processes, ie entries in chats as well as audio and video data, as well as the use of other available functions (e.g. surveys). Contents of the communications are encrypted to the extent technically provided by the conference provider. If the participants are registered as users on the conference platforms, then further data can be processed in accordance with the agreement with the respective conference provider.

Logging and recordings: If text entries, participation results (e.g. from surveys) as well as video or audio recordings are logged, this will be transparently communicated to the participants in advance and – if necessary – they will be asked for their consent.

Data protection measures of the participants: Please note the details of the processing of your data by the conference platforms in their data protection notices and select the best security and data protection settings for you in the context of the settings of the conference platforms. Please also ensure data and privacy protection in the background of your recording for the duration of a video conference (e.g. by informing roommates, locking doors and using, as far as technically possible, the function to make the background unrecognizable). Links to the conference rooms and access data must not be passed on to unauthorized third parties.

Notes on the legal bases: If, in addition to the conference platforms, we also process the data of the users and ask the users for their consent to the use of the conference platforms or certain functions (e.g. consent to a recording of conferences), the legal basis for the processing is this consent . Furthermore, our processing may be necessary to fulfill our contractual obligations (e.g. in lists of participants, in the case of processing the results of discussions, etc.). Otherwise, user data is processed on the basis of our legitimate interests in efficient and secure communication with our communication partners.

Types of data processed: Inventory data (e.g. names, addresses); Contact information (e.g. email, phone numbers); Content data (e.g. entries in online forms); Usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).
Affected persons: communication partners; Users (e.g. website visitors, users of online services).
Purposes of processing: provision of contractual services and customer service; contact requests and communication; office and organizational procedures.
Legal basis: Consent (Art. 6 para. 1 p. 1 lit. a. GDPR); Fulfillment of contract and pre-contractual inquiries (Art. 6 para. 1 p. 1 lit. b. GDPR); Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).

Further information on processing processes, procedures and services:

Microsoft Teams: Microsoft Teams is only used at the customer’s request. Messenger and conference software; Standard contractual clauses (ensuring the level of data protection when processing in third countries): https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA; Service Provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA; Website: https://products.office.com ; Data protection declaration: https://privacy.microsoft.com/de-de/privacystatement , security instructions: https://www.microsoft.com/de-de/trustcenter .
TeamViewer: conference software; Service provider: TeamViewer GmbH, Jahnstr. 30, 73037 Goppingen, Germany; Website: https://www.teamviewer.com/de ; Data protection declaration: https://www.teamviewer.com/de/datenschutzerklaerung/ .
Jitsi Meet: video conference, self-hosted; Service provider: nexnet GmbH
Linkstrasse 2
10963 Berlin
Germany; Website: Internal link on request; Data protection declaration: https://staging.nexnet.de/datenschutzanleitung .

application process

The application process requires that applicants provide us with the data required for their assessment and selection. Which information is required can be found in the job description or, in the case of online forms, from the information given there.

In principle, the required information includes personal information such as name, address, a contact option and proof of the qualifications required for a position. On request, we will also be happy to tell you what information is required.

If made available, applicants can send us their applications using an online form. The data is transmitted to us in encrypted form using state-of-the-art technology. Applicants can also send us their applications via email. However, please note that e-mails are generally not sent in encrypted form on the Internet. As a rule, e-mails are encrypted during transport, but not on the servers from which they are sent and received. We can therefore assume no responsibility for the transmission path of the application between the sender and receipt on our server.

For the purposes of searching for applicants, submitting applications and selecting applicants, we can use applicant management or recruitment software and platforms and services from third parties in compliance with legal requirements.

Applicants are welcome to contact us about the method of submitting the application or to send us the application by post.

Processing of special categories of data: Insofar as special categories of personal data within the meaning of Art. 9 para. 1 GDPR (e.g. health data, such as severely disabled status or ethnic origin) may be requested from applicants so that the person responsible or the person concerned can exercise the rights arising from employment law and the law of social security and social protection and his or her can meet the relevant obligations, their processing takes place in accordance with Art. 9 para. 2 lit. b. GDPR, in the case of protecting the vital interests of applicants or other persons acc. Art. 9 para. 2 lit. c. DSGVO or for the purposes of health care or occupational medicine, for the assessment of the employee’s ability to work, for medical diagnostics, for care or treatment in the health or social area or for the administration of systems and services in the health or social area acc. Art. 9 para. 2 lit. H. GDPR. In the case of a notification of the special categories of data based on voluntary consent, their processing takes place on the basis of Art. 9 Para. 2 lit. a. GDPR.

Deletion of data: In the event of a successful application, the data provided by the applicants can be further processed by us for the purposes of the employment relationship. Otherwise, if the application for a job offer is not successful, the data of the applicants will be deleted. The applicants‘ data will also be deleted if an application is withdrawn, which applicants are entitled to do at any time. The deletion takes place, subject to a justified revocation by the applicant, at the latest after a period of six months, so that we can answer any follow-up questions about the application and meet our obligations to provide evidence from the regulations on the equal treatment of applicants. Invoices for any reimbursement of travel expenses are archived in accordance with tax regulations.

Inclusion in an applicant pool: Inclusion in an applicant pool, if offered, is based on consent. Applicants are informed that their consent to being included in the talent pool is voluntary, has no influence on the ongoing application process and that they can revoke their consent at any time for the future.

Types of data processed: Applicant data (e.g. personal details, postal and contact addresses, the documents belonging to the application and the information contained therein, such as cover letter, curriculum vitae, certificates and other personal information provided by applicants with regard to a specific position or voluntarily or qualification).
Affected persons: Applicants.
Purposes of processing: Application procedure (justification and any later implementation and possible later termination of the employment relationship).
Legal basis: Application procedure as a pre-contractual or contractual relationship (Article 9 (2) (b) GDPR).

Further information on processing processes, procedures and services:

Data protection in the application process: Documents from applicants generally include the data required for the assessment and selection, which results from the job description or is communicated separately. The documents are only stored for as long as this is necessary in the context of the recruitment process. The legal basis for this results from § 26 BDSG. We keep your data for a maximum of 6 months after a decision has been made, provided that there is no hiring. For the purpose of a possible future contact by us for a further 24 months, we will obtain your separate consent for this. The legal basis for this is Art. 6 para. 1 lit. a) GDPR.
d.vinci: applicant management; Service provider: d.vinci HR-Systems GmbH
Nagelsweg 37-39, 20097 Hamburg
+ 49 (0) 40 37 47 99 0
+ 49 (0) 40 37 47 99 99
kontakt@dvinci.de
Management: Nina Rahn, Tobias Tiedgen; Website: https://www.dvinci.de ; Data protection declaration: https://www.dvinci.de/datenschutz/ .

Newsletters and electronic notifications

We send newsletters, e-mails and other electronic notifications (hereinafter „newsletters“) only with the consent of the recipient or legal permission. If the contents of the newsletter are specifically described when registering for the newsletter, they are decisive for the consent of the user. Our newsletter also contains information about our services and us.

In order to register for our newsletters, it is generally sufficient if you enter your e-mail address. However, we may ask you to provide a name so that we can address you personally in the newsletter, or other information if this is necessary for the purposes of the newsletter.

Double opt-in procedure: Registration for our newsletter takes place in a so-called double opt-in procedure. This means that after registration you will receive an e-mail in which you will be asked to confirm your registration. This confirmation is necessary so that nobody can register with someone else’s e-mail address. The registrations for the newsletter are logged in order to be able to prove the registration process in accordance with the legal requirements. This includes storing the time of registration and confirmation as well as the IP address. Changes to your data stored by the shipping service provider are also logged.

Deletion and restriction of processing: We can store the unsubscribed e-mail addresses for up to three years on the basis of our legitimate interests before we delete them in order to be able to prove a previously given consent. The processing of this data is limited to the purpose of a possible defense against claims. An individual request for deletion is possible at any time, provided that the previous existence of consent is confirmed at the same time. In the case of obligations to permanently observe contradictions, we reserve the right to store the e-mail address in a blacklist (so-called „blocklist“) solely for this purpose.

The registration process is logged on the basis of our legitimate interests for the purpose of proving that it was carried out properly. If we commission a service provider to send emails, this is done on the basis of our legitimate interests in an efficient and secure shipping system.

Notes on the legal basis: The newsletter is sent on the basis of the consent of the recipient or, if consent is not required, on the basis of our legitimate interests in direct marketing, if and to the extent that this is permitted by law, e.g. in the case of advertising for existing customers. If we commission a service provider to send emails, this is done on the basis of our legitimate interests in efficient and secure delivery. The registration process is recorded on the basis of our legitimate interests to demonstrate that it has been carried out in accordance with the law.

Content:

Information about us, our services, promotions and offers.

Types of data processed: Inventory data (e.g. names, addresses); Contact information (e.g. email, phone numbers); Meta/communication data (e.g. device information, IP addresses); Usage data (e.g. websites visited, interest in content, access times).
Affected persons: communication partners.
Purposes of processing: direct marketing (e.g. by email or post).
Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a. GDPR); Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).
Possibility of objection (opt-out): You can cancel the receipt of our newsletter at any time, ie revoke your consent or object to further receipt. You will find a link to cancel the newsletter either at the end of each newsletter or you can use one of the contact options given above, preferably e-mail.

Further information on processing processes, procedures and services:

Measurement of open and click rates: The newsletters contain a so-called „web beacon“, ie a pixel-sized file that is retrieved from our server when the newsletter is opened or, if we use a shipping service provider, from their server. As part of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of retrieval. This information is collected for the technical improvement of our newsletter based on the technical data or the target groups and their reading behavior based on their retrieval locations (which using the IP address can be determined) or the access times. This analysis also includes determining whether the newsletters are opened, when they are opened and which links are clicked. This information is assigned to the individual newsletter recipients and stored in their profiles until they are deleted. The evaluations help us to understand the reading habits of our Nu to recognize and adapt our content to them or to send different content according to the interests of our users.The measurement of the opening rates and click rates as well as the storage of the measurement results in the user profiles and their further processing are based on the consent of the user.
Unfortunately, a separate revocation of the performance measurement is not possible. In this case, the entire newsletter subscription must be canceled or objected to. In this case, the stored profile information will be deleted.
HubSpot: email marketing platform; Service Provider: HubSpot, Inc., 25 First St., 2nd floor, Cambridge, Massachusetts 02141, USA; Website: https://www.hubspot.de ; Data protection declaration: https://legal.hubspot.com/de/privacy-policy ; Order processing contract: https://legal.hubspot.com/dpa ; Standard contractual clauses (ensuring the level of data protection when processing in third countries): https://legal.hubspot.com/dpa .
Sendinblue: email marketing platform; Service provider: Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin, Germany; Website: https://sendinblue.com/ ; Privacy policy: https://de.sendinblue.com/legal/privacypolicy/ .
Zapier: Import of e-mail addresses to the shipping service providers used from other platforms or other sources; Service Provider: Zapier, Inc., 548 Market St #62411, San Francisco, California 94104, USA; Website: https://zapier.com ; Privacy Policy: https://zapier.com/privacy ; Standard contractual clauses (ensuring the level of data protection when processing in third countries): https://zapier.com/tos (part of the terms and conditions).

Web analysis, monitoring and optimization

The web analysis (also referred to as „reach measurement“) serves to evaluate the flow of visitors to our online offer and can include behavior, interests or demographic information about the visitors, such as age or gender, as pseudonymous values. With the help of the range analysis, we can, for example, identify the time at which our online offer or its functions or content are used most frequently or invite users to reuse them. We can also understand which areas need optimization.

In addition to web analysis, we can also use test procedures, for example to test and optimize different versions of our online offering or its components.

Unless otherwise stated below, profiles, ie data summarized for a usage process, can be created for these purposes and information can be stored in a browser or in a terminal device and read from it. The information collected includes, in particular, websites visited and elements used there, as well as technical information such as the browser used, the computer system used and information on usage times. If users have given their consent to us or the providers of the services we use to collect their location data, location data can also be processed.

The IP addresses of the users are also saved. However, we use an IP masking process (ie pseudonymization by shortening the IP address) to protect users. In general, no clear user data (e.g. e-mail addresses or names) are stored in the context of web analysis, A/B testing and optimization, but pseudonyms. This means that we and the providers of the software used do not know the actual identity of the users, but only the information stored in their profiles for the purposes of the respective process.

Notes on legal bases: If we ask users for their consent to the use of third-party providers, the legal basis for processing data is consent. Otherwise, user data is processed on the basis of our legitimate interests (ie interest in efficient, economical and recipient-friendly services). In this context, we would also like to draw your attention to the information on the use of cookies in this data protection declaration.

Settings/possibility of objection:

We therefore only use Matomo to analyze the surfing behavior of our users. The software is set in such a way that no separate cookie is set and therefore returning users cannot be recognized.

If individual pages of our website are called up, the following data is stored:

(1) Two bytes of the IP address of the user’s calling system

(2) The accessed website

(3) The website from which the user accessed the accessed website (referrer)

(4) The sub-pages accessed from the accessed website

(5) The length of stay on the website

(6) The frequency of visits to the website

The software is set in such a way that the IP addresses are not saved completely, but 2 bytes of the IP address are masked (e.g.: 192.168.xxx.xxx). In this way, it is no longer possible to assign the shortened IP address to the calling computer.

Types of data processed: usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).
Affected persons: users (e.g. website visitors, users of online services).
Purposes of processing: range measurement (e.g. access statistics, recognition of returning visitors); Profiles with user-related information (creating user profiles).
Security measures: IP masking (pseudonymization of the IP address).
Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a. GDPR); Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).

Further information on processing processes, procedures and services:

Matomo: Matomo is software that is used for web analysis and range measurement purposes. When using Matomo, cookies are generated and stored on the user’s end device. The user data collected as part of the use of Matomo is only processed by us and not shared with third parties. The cookies are stored for a maximum period of 13 months: https://matomo.org/faq/general/faq_146/ ; Deletion of data: The cookies are stored for a maximum of 13 months.

Online marketing

We process personal data for online marketing purposes, which may include in particular the marketing of advertising space or the presentation of advertising and other content (collectively referred to as „content“) based on the potential interests of users and the measurement of their effectiveness.

For these purposes, so-called user profiles are created and stored in a file (so-called „cookie“) or similar processes are used, by means of which the information about the user relevant to the presentation of the aforementioned content is stored. This information can include, for example, content viewed, websites visited, online networks used, but also communication partners and technical information such as the browser used, the computer system used and information on usage times and functions used. If users have consented to the collection of their location data, this can also be processed.

The IP addresses of the users are also saved. However, we use available IP masking procedures (ie pseudonymization by shortening the IP address) to protect users. In general, no clear user data (such as e-mail addresses or names) are stored as part of the online marketing process, but pseudonyms. This means that we and the providers of the online marketing process do not know the actual identity of the users, only the information stored in their profiles.

The information in the profiles is usually stored in the cookies or by means of similar processes. These cookies can later generally also be read on other websites that use the same online marketing process and analyzed for the purpose of displaying content, as well as supplemented with further data and stored on the server of the online marketing process provider.

As an exception, plain data can be assigned to the profiles. This is the case, for example, if the users are members of a social network whose online marketing process we use and the network connects the user’s profile with the aforementioned information. We ask you to note that users can make additional agreements with the providers, e.g. by giving their consent during registration.

In principle, we only receive access to summarized information about the success of our advertisements. However, within the framework of so-called conversion measurements, we can check which of our online marketing processes have led to a so-called conversion, ie to a contract with us, for example. The conversion measurement is only used to analyze the success of our marketing measures.

Unless otherwise stated, please assume that cookies used will be stored for a period of two years.

Types of data processed: Event data (Facebook) („Event data“ is data that can be transmitted from us to Facebook, e.g. via Facebook pixels (via apps or other means) and relates to people or their actions; Data includes, for example, information about visits to websites, interactions with content, functions, installation of apps, purchases of products, etc. The event data is processed in order to form target groups for content and advertising information (custom audiences); event data do not contain the actual content (such as comments written), no login information and no contact information (i.e. no names, e-mail addresses and telephone numbers).Event data will be deleted by Facebook after a maximum of two years formed target groups with the deletion of our Facebook account); Contact information (Facebook) („Contact information“ is data that (clearly) identifies data subjects, such as names, e-mail addresses and telephone numbers, sent to Facebook, e.g. via Facebook pixel or upload for matching purposes can be transmitted for the purpose of forming custom audiences; After the comparison for the purpose of forming target groups, the contact information will be deleted); Usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).
Affected persons: users (e.g. website visitors, users of online services).
Purposes of processing: remarketing; Conversion measurement (measurement of the effectiveness of marketing measures); target group formation; Target group formation (determination of target groups relevant for marketing purposes or other output of content); Marketing; Profiles with user-related information (creating user profiles).
Security measures: IP masking (pseudonymization of the IP address).
Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a. GDPR); Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).
Possibility of objection (opt-out): We refer to the data protection notices of the respective providers and the possibilities of objection specified for the providers (so-called „opt-out“). If no explicit opt-out option has been specified, you can turn off cookies in your browser settings. However, this can limit the functions of our online offer. We therefore also recommend the following opt-out options, which are offered in summary for the respective areas: a) Europe: https://www.youronlinechoices.eu .
b) Canada: https://www.youradchoices.ca/choices .
c) USA: https://www.aboutads.info/choices .
d) Cross-Territory: https://optout.aboutads.info .

Further information on processing processes, procedures and services:

Facebook pixel and target group formation (custom audiences): With the help of the Facebook pixel (or comparable functions, for the transmission of event data or contact information via interfaces in apps), it is possible for Facebook to use the visitors of our online offer as a target group for the To determine the display of advertisements (so-called „Facebook Ads“). Accordingly, we use the Facebook pixel so that the Facebook ads placed by us are only available to users on Facebook and within the services of the partners cooperating with Facebook (so-called „Audience Network“). https://www.facebook.com/audiencenetwork/ ) who have also shown an interest in our online offer or who have certain characteristics (e.g. interest in certain topics or products that can be seen from the websites visited) that we Facebook (so-called „Custom Audiences“). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interests of users and are not annoying. With the help of the Facebook pixel, we can also understand the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called „conversion measurement“); Service Provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; Website: https://www.facebook.com ; Privacy Policy: https://www.facebook.com/about/privacy ; Standard contractual clauses (guarantee of data protection when processing in third countries): The „Facebook-EU data transmission supplement“ (https://www.facebook.com/legal/EU_data_transfer_addendum ) in the case of order processing by Facebook as the basis for processing event data from EU citizens in the USA and inclusion in the „Facebook Platform Terms of Use“ (https://developers.facebook.com/terms ) with regard to the independent processing of event data by Facebook as part of the ad placement; Further information: The „Data Processing Conditions“ (https://www.facebook.com/legal/terms/dataprocessing/update) with regard to event data that Facebook processes on behalf of companies to provide reports and analysis; Furthermore, the „Supplement for those responsible“ applies as an agreement on joint responsibility (Art. 26 Para. 1 S. 3 DSGVO), which applies in the case of the independent processing of event data by Facebook for the purposes of targeting as well as improving and securing the Facebook products , is relevant.
Extended comparison for the Facebook pixel: In addition to the processing of event data as part of the use of the Facebook pixel (or comparable functions, e.g. in apps), contact information (data identifying individuals, such as names, e- E-mail addresses and telephone numbers) collected by Facebook within our online offer or transmitted to Facebook. The processing of the contact information serves to form target groups (so-called „Custom Audiences“) for a display of content and advertising information based on the presumed interests of the user. The collection or transmission and comparison with data available on Facebook does not take place in plain text, but as so-called „hash values“, i.e. mathematical images of the data (this method is used, for example, when storing passwords). After matching to form target groups, the contact information will be deleted. The contact information is processed on the basis of an order processing contract with Meta Platforms Ireland Limited („Data Processing Terms“, https://www.facebook.com/legal/terms/dataprocessing ), the „Data Security Terms“ ( https://www.facebook.com/ legal/terms/data_security_terms ) and with regard to processing in the USA on the basis of standard contractual clauses („Facebook-EU data transfer addendum, https://www.facebook.com/legal/EU_data_transfer_addendum ). Further information on the processing of contact information can be found in the „Facebook Business Tools Terms of Use“, https://www.facebook.com/legal/technology_terms.
Google Ads and conversion measurement: We use the online marketing process „Google Ads“ to place ads on the Google advertising network (e.g., in search results, in videos, on websites, etc.) so that they are displayed to users who have a presumed interest in the ads (so-called „conversion“). We also measure the conversion of the ads. However, we only find out the anonymous total number of users who clicked on our ad and were forwarded to a page with a so-called „conversion tracking tag“. However, we do not receive any information that could be used to identify users; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA; Website: https://marketingplatform.google.com ; Privacy Policy: https://policies.google.com/privacy ; Further information: Types of processing and the processed data: https://privacy.google.com/businesses/adsservices ; Data processing conditions for Google advertising products: Information on the services Data processing conditions between controllers and standard contractual clauses for third-country transfers of data: https://business.safety.google/adscontrollerterms .
LinkedIn: Insights Tag / conversion measurement; Service Provider: LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA; Website: https://www.linkedin.com ; Privacy Policy: https://www.linkedin.com/legal/privacy-policy , Cookie Policy: https://www.linkedin.com/legal/cookie_policy ; Order processing contract: https://legal.linkedin.com/dpa ; Standard contractual clauses (ensuring the level of data protection when processing in third countries): https://legal.linkedin.com/dpa ; Opt-out option: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out .

Customer reviews and rating methods

We participate in review and rating processes to evaluate, optimize, and promote our services. If users rate us via the rating platforms or methods involved or otherwise provide feedback, the general terms and conditions of business or terms of use and the data protection notices of the providers also apply. As a rule, the evaluation also requires registration with the respective providers.

In order to ensure that the reviewers have actually used our services, we transmit the data required for this with regard to the customer and the service used to the respective rating platform (including name, e-mail address and order number or article number). This data is only used to verify the authenticity of the user.

Types of data processed: contract data (e.g. subject matter of contract, term, customer category); Usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).
Affected persons: customers; Users (e.g. website visitors, users of online services).
Purposes of processing: Feedback (e.g. collecting feedback via online form).
Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a. GDPR); Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).

Further information on processing processes, procedures and services:

Google Customer Reviews: Service for obtaining and/or displaying customer satisfaction and customer opinions; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA; Terms and Conditions: https://support.google.com/merchants/topic/7259129?hl=de&ref_topic=7257954 ; Privacy Policy: https://policies.google.com/privacy ; Further information: As part of the collection of customer reviews, an identification number and the time for the business transaction to be evaluated, in the case of review requests sent directly to customers, the e-mail address of the customer and their country of residence as well as the review details themselves are processed; Further information on the types of processing and the processed data: https://privacy.google.com/businesses/adsservices ; Data processing conditions for Google advertising products: Information on the services Data processing conditions between controllers and standard contractual clauses for third-country transfers of data: https://business.safety.google/adscontrollerterms .
kununu: rating platform; Service provider: XING AG, Dammtorstrasse 29-32, 20354 Hamburg, Germany; Website: https://www.kununu.com/de ; Data protection declaration: https://privacy.xing.com/de/datenschutzerklaerung .

Presence in social networks (social media)

We maintain online presences within social networks and process user data in this context in order to communicate with the users active there or to offer information about us.

We would like to point out that user data can be processed outside of the European Union. This can result in risks for the user because, for example, the enforcement of the user’s rights could be made more difficult.

Furthermore, user data is usually processed within social networks for market research and advertising purposes. For example, user profiles can be created on the basis of usage behavior and the resulting interests of users. The usage profiles can in turn be used, for example, to place advertisements inside and outside the networks that presumably correspond to the interests of the user. For these purposes, cookies are usually stored on the users‘ computers, in which the usage behavior and the interests of the users are stored. Furthermore, data can also be stored in the usage profiles independently of the devices used by the users (especially if the users are members of the respective platforms and are logged in to them).

For a detailed description of the respective forms of processing and the possibility of objection (opt-out), we refer to the data protection declarations and information provided by the operators of the respective networks.

Also in the case of requests for information and the assertion of data subject rights, we would like to point out that these can be asserted most effectively with the providers. Only the providers have access to the data of the users and can take appropriate measures and provide information directly. If you still need help, you can contact us.

Types of data processed: contact details (e.g. e-mail, telephone numbers); Content data (e.g. entries in online forms); Usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).
Affected persons: users (e.g. website visitors, users of online services).
Purposes of processing: contact requests and communication; Feedback (e.g. collecting feedback via online form); Marketing.
Legal basis: Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).

Further information on processing processes, procedures and services:

Facebook pages: Profiles within the social network Facebook – We are jointly responsible with Meta Platforms Ireland Limited for the collection (but not further processing) of data from visitors to our Facebook page (so-called „fan page“). This data includes information about the types of content users view or interact with, or the actions they take (see “Things Done and Provided by You and Others” in the Facebook Data Policy: https://www.facebook.com/policy ), as well as information about the devices used by the users (e.g. B. IP addresses, operating system, browser type, language settings, cookie data; see under „Device information“ in the Facebook data policy: https://www.facebook.com/policy ). As explained in the Facebook Data Policy under „How do we use this information?“, Facebook also collects and uses information to provide analytics services called „Page Insights“ to site operators so that they can gain insights into how people are using their Pages and interact with the content associated with them. We have concluded a special agreement with Facebook („Information on Page Insights“, https://www.facebook.com/legal/terms/page_controller_addendum ), which regulates in particular which security measures Facebook must observe and in which Facebook itself has declared its willingness to fulfill the rights of the data subject (ie users can, for example, send information or requests for deletion directly to Facebook). The rights of users (in particular to information, deletion, objection and complaints to the competent supervisory authority) are not restricted by the agreements with Facebook. For more information, see „Page Insights Information“ (https://www.facebook.com/legal/terms/information_about_page_insights_data ); Service Provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; Website: https://www.facebook.com ; Privacy Policy: https://www.facebook.com/about/privacy ; Standard contractual clauses (ensuring the level of data protection when processing in third countries): https://www.facebook.com/legal/EU_data_transfer_addendum ; Further information: Agreement of joint responsibility: https://www.facebook.com/legal/terms/information_about_page_insights_data .
LinkedIn: social network; Service Provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland; Website: https://www.linkedin.com ; Privacy Policy: https://www.linkedin.com/legal/privacy-policy ; Order processing contract: https://legal.linkedin.com/dpa ; Standard contractual clauses (ensuring the level of data protection when processing in third countries): https://legal.linkedin.com/dpa ; Opt-out option: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out .
Twitter: social network; Service Provider: Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland, Parent Company: Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA; Privacy Policy: https://twitter.com/privacy , (Settings: https://twitter.com/personalization ).
YouTube: social network and video platform; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA; Privacy Policy: https://policies.google.com/privacy ; Possibility of objection (opt-out): https://adssettings.google.com/authenticated .
Xing: social network; Service provider: XING AG, Dammtorstrasse 29-32, 20354 Hamburg, Germany; Website: https://www.xing.de ; Data protection declaration: https://privacy.xing.com/de/datenschutzerklaerung .

Plugins and embedded functions and content

We integrate functional and content elements into our online offer that are obtained from the servers of their respective providers (hereinafter referred to as „third-party providers“). This can be, for example, graphics, videos or city maps (hereinafter uniformly referred to as „content“).

The integration always requires that the third-party providers of this content process the IP address of the user, since without the IP address they could not send the content to their browser. The IP address is therefore required for the display of this content or functions. We endeavor to only use content whose respective providers only use the IP address to deliver the content. Third-party providers can also use so-called pixel tags (invisible graphics, also known as „web beacons“) for statistical or marketing purposes. The „pixel tags“ can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information can also be stored in cookies on the user’s device and contain, among other things, technical information about the browser and the operating system, websites to be referred to, the time of the visit and other information on the use of our online offer and can also be linked to such information from other sources.

Types of data processed: usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).
Affected persons: users (e.g. website visitors, users of online services).
Purposes of processing: Provision of our online offer and user-friendliness; Provision of contractual services and customer service.
Legal basis: Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR); consent (Art. 6 para. 1 p. 1 lit. a. GDPR); Fulfillment of contract and pre-contractual inquiries (Art. 6 para. 1 p. 1 lit. b. GDPR).

Further information on processing processes, procedures and services:

Google Maps: We integrate the maps of the service “Google Maps” from the provider Google. The processed data may include, in particular, IP addresses and location data of the users, which, however, are not collected without their consent (usually as part of the settings on their mobile devices); Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA; Website: https://cloud.google.com/maps-platform ; Privacy Policy: https://policies.google.com/privacy ; Possibility of objection (opt-out): Opt-out plugin: https://tools.google.com/dlpage/gaoptout?hl=de , settings for the display of advertisements: https://adssettings.google.com/authenticated .
reCAPTCHA: We integrate the „reCAPTCHA“ function in order to be able to recognize whether entries (e.g. in online forms) are made by humans and not by automatically acting machines (so-called „bots“). The processed data may include IP addresses, information about operating systems, devices or browsers used, language settings, location, mouse movements, keystrokes, length of stay on websites, previously visited websites, interactions with ReCaptcha on other websites, possibly cookies and results of manual recognition processes ( e.g. answering questions asked or selecting objects in pictures). The data processing is based on our legitimate interest in protecting our online offer from abusive automated crawling and spam; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA; Website: https://www.google.com/recaptcha/ ; Privacy Policy: https://policies.google.com/privacy ; Possibility of objection (opt-out): Opt-out plugin: https://tools.google.com/dlpage/gaoptout?hl=de , settings for the display of advertisements: https://adssettings.google.com/authenticated .
YouTube videos: video content; YouTube videos are integrated via a special domain (recognizable by the „youtube-nocookie“ component) in the so-called „extended data protection mode“, which means that no cookies are collected on user activities in order to personalize video playback. Nevertheless, information on the user’s interaction with the video (e.g. remembering the last playback point) can be saved; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA; Website: https://www.youtube.com ; Privacy Policy: https://policies.google.com/privacy .

Management, organization and support tools

We use services, platforms and software from other providers (hereinafter referred to as „third-party providers“) for the purposes of organisation, administration, planning and the provision of our services. When selecting third-party providers and their services, we observe the legal requirements.

In this context, personal data can be processed and stored on the servers of third-party providers. Various data may be affected by this, which we process in accordance with this data protection declaration. This data can include, in particular, master data and contact details of users, data on transactions, contracts, other processes and their content.

If users are referred to the third-party providers or their software or platforms as part of communication, business or other relationships with us, the third-party providers can process usage data and metadata for security purposes, for service optimization or for marketing purposes. We therefore ask you to observe the data protection notices of the respective third-party providers.

Notes on legal bases: If we ask users for their consent to the use of third-party providers, the legal basis for processing data is consent. Furthermore, their use can be part of our (pre)contractual services, provided that the use of third-party providers has been agreed in this context. Otherwise, user data is processed on the basis of our legitimate interests (ie interest in efficient, economical and recipient-friendly services). In this context, we would also like to draw your attention to the information on the use of cookies in this data protection declaration.

Types of data processed: Inventory data (e.g. names, addresses); Contact information (e.g. email, phone numbers); Content data (e.g. entries in online forms); Usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).
Affected persons: communication partners; Users (e.g. website visitors, users of online services).
Purposes of processing: range measurement (e.g. access statistics, recognition of returning visitors); Profiles with user-related information (creating user profiles).
Legal basis: Consent (Art. 6 para. 1 p. 1 lit. a. GDPR); Fulfillment of contract and pre-contractual inquiries (Art. 6 para. 1 p. 1 lit. b. GDPR); Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR); Fulfillment of contract and pre-contractual inquiries (EKD) (§ 6 No. 5 DSG-EKD).

Further information on processing processes, procedures and services:

Confluence: software for creating and administering wiki and knowledge platforms; Service Provider: Atlassian Inc. (San Francisco, Harrison Street Location), 1098 Harrison Street, San Francisco, California 94103, USA; Website: https://www.atlassian.com/software/confluence ; Privacy Policy: https://www.atlassian.com/legal/privacy-policy ; Standard contractual clauses (guaranteeing the level of data protection when processing in third countries): part of the order processing contract; More information: Data Transfer Impact Assessment: https://www.atlassian.com/legal/data-transfer-impact-assessment .
HubSpot: Social media publishing, reporting (e.g. traffic sources, access numbers, web analysis), contact management (e.g. contact forms, direct communication and user segmentation), landing pages; Service Provider: HubSpot, Inc., 25 First St., 2nd floor, Cambridge, Massachusetts 02141, USA; Website: https://www.hubspot.de ; Data protection declaration: https://legal.hubspot.com/de/privacy-policy ; Order processing contract: https://legal.hubspot.com/dpa ; Standard contractual clauses (ensuring the level of data protection when processing in third countries): https://legal.hubspot.com/dpa .
Jira: web application for error management, troubleshooting and operational project management; Service Provider: Atlassian Inc. (San Francisco, Harrison Street Location), 1098 Harrison Street, San Francisco, California 94103, USA; Website: https://www.atlassian.com/software/jira ; Privacy Policy: https://www.atlassian.com/legal/privacy-policy ; Order processing contract: https://www.atlassian.com/legal/data-processing-addendum ; Standard contractual clauses (guaranteeing the level of data protection when processing in third countries): part of the order processing contract; More information: Data Transfer Impact Assessment: https://www.atlassian.com/legal/data-transfer-impact-assessment .
Other service providers: .
InSign: Electronic Signature; Service provider: IS2 Intelligent Solution Services AG
At Bakeranger 2
85417 Marzling; Website: https://insign.is2.de/ ; Data protection declaration: https://static.smartbusiness.is2.cloud/insign-datenschutz.html .

Change and update of the privacy policy

We ask you to inform yourself regularly about the content of our data protection declaration. We will adapt the data protection declaration as soon as the changes in the data processing we carry out make this necessary. We will inform you as soon as the changes require your cooperation (e.g. consent) or other individual notification.

If we provide addresses and contact information of companies and organizations in this data protection declaration, please note that the addresses can change over time and ask you to check the information before contacting us.

Rights of data subjects

As a data subject, you have various rights under the GDPR, which result in particular from Art. 15 to 21 GDPR:

Right of objection: You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data, which is based on Art. 6 para. 1 lit. e or f GDPR to file an objection; this also applies to profiling based on these provisions. If the personal data concerning you is processed in order to operate direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising.
Right of revocation in the case of consent: You have the right to revoke your consent at any time.
Right to information: You have the right to request confirmation as to whether the data in question is being processed and to request information about this data as well as further information and a copy of the data in accordance with legal requirements.
Right to rectification: In accordance with legal requirements, you have the right to request the completion of the data concerning you or the correction of incorrect data concerning you.
Right to erasure and restriction of processing: You have the right, in accordance with the legal requirements, to request that the data concerning you be deleted immediately, or alternatively to request a restriction of the processing of the data in accordance with the legal requirements.
Right to data portability: You have the right to receive the data that you have provided to us in accordance with the legal requirements in a structured, common and machine-readable format or to request that it be transmitted to another person responsible.
Complaint to supervisory authority: In accordance with the legal requirements and without prejudice to any other administrative or judicial remedy, you also have the right to lodge a complaint with a data protection supervisory authority, in particular a supervisory authority in the Member State in which you usually reside, the supervisory authority of your workplace or the place of the alleged infringement , if you believe that the processing of your personal data violates the GDPR.

Regulatory authority responsible for us:

Berlin Commissioner for Data Protection and Freedom of Information
Friedrichstr. 219
10969 Berlin
Phone: +49 (0)30 13889-0
Fax: +49 (0)30 2155050
Email: mailbox@datenschutz-berlin.de

definitions of terms

This section provides you with an overview of the terms used in this data protection declaration. Many of the terms are taken from the law and defined above all in Art. 4 GDPR. The legal definitions are binding. The following explanations, on the other hand, are intended primarily for understanding. The terms are sorted alphabetically.

Conversion measurement: The conversion measurement (also known as „visit action evaluation“) is a method with which the effectiveness of marketing measures can be determined. For this purpose, a cookie is usually stored on the user’s device within the website on which the marketing measures take place and then called up again on the target website. For example, this allows us to understand whether the ads we placed on other websites were successful.
Personal data: „Personal data“ means any information relating to an identified or identifiable natural person (hereinafter „data subject“); an identifiable natural person is one who can be identified directly or indirectly, in particular by means of assignment to an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie) or one or more special features, are an expression of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Profiles with user-related information: The processing of „profiles with user-related information“, or „profiles“ for short, includes any type of automated processing of personal data that consists of using this personal data to determine certain personal aspects relating to a natural person (e.g Depending on the type of profiling, different information regarding demographics, behavior and interests (e.g. interaction with websites and their content, etc.) can be analyzed, evaluated or predicted (e.g. interests in certain content or products, the click behavior on a website or whereabouts). Cookies and web beacons are often used for profiling purposes.
Range measurement: The range measurement (also referred to as web analytics) serves to evaluate the flow of visitors to an online offer and can include the behavior or interests of visitors in certain information, such as website content. With the help of the range analysis, website owners can, for example, see at what time visitors visit their website and what content they are interested in. This enables them, for example, to better adapt the content of the website to the needs of their visitors. Pseudonymous cookies and web beacons are often used for range analysis purposes in order to recognize returning visitors and thus obtain more precise analyzes of the use of an online offer.
Remarketing: One speaks of „remarketing“ or „retargeting“ when, for advertising purposes, for example, it is noted which products a user was interested in on a website in order to remind the user of these products on other websites, e.g. in advertisements.
Responsible: The „responsible person“ is the natural or legal person, authority, institution or other body that alone or jointly with others decides on the purposes and means of processing personal data.
Processing: „Processing“ is any process or series of processes carried out with or without the aid of automated processes in connection with personal data. The term goes far and covers practically every handling of data, be it collection, evaluation, storage, transmission or deletion.
Target group formation: One speaks of target group formation (or „custom audiences“) when target groups are determined for advertising purposes, e.g. display of advertisements. For example, based on a user’s interest in certain products or topics on the Internet, it can be concluded that this user is interested in advertisements for similar products or the online shop in which he viewed the products. In turn, we speak of „lookalike audiences“ (or similar target groups) when the content assessed as suitable is displayed to users whose profiles or interests presumably correspond to the users for whom the profiles were created. Cookies and web beacons are usually used for the purpose of creating custom audiences and lookalike audiences.

Warum nexnet?

Payment Clearing: Wie der automatische Zahlungsabgleich Zeit und Geld spart

DSGVO – Fluch, aber auch Segen für Unternehmen

Billing

Payment

Features

Debitorenmanagement

Forderungsmanagement

nexnet.cloud

Billing – was ist das: Und was müssen Unternehmen beachten?

Referenzen

Subscription Billing für 4,5 Millionen Kunden

CRM-Lösung für den Geschäftsbereich Breitbandausbau & Wohnungswirtschaft

Über uns

Karriere

Immer bestens informiert

Nachhaltigkeit im Büro

General data protection information of nexnet GmbH

nextnet.de

Data protection

initiation

Table of Contents

Responsible

Contact Data Protection Officer

Overview of processing

Types of data processed

Categories of data subjects

purposes of processing

Relevant legal bases

Safety measures

Transmission of personal data

deletion of data

Use of cookies

Business Achievements

Use of online platforms for offer and sales purposes

Provision of the online offer and web hosting

Registration, login and user account

Contact and request management

Video conferencing, online meetings, webinars and screen sharing

application process

Newsletters and electronic notifications

Web analysis, monitoring and optimization

Online marketing

Customer reviews and rating methods

Presence in social networks (social media)

Plugins and embedded functions and content

Management, organization and support tools

Change and update of the privacy policy

Rights of data subjects

definitions of terms

Leistungen

Vorteile

Über uns

Referenzen

Service

Folge uns

Kontakt

Spezialist für Subscription Billing und Debitorenmanagement

Subscription Billing für 4,5 Millionen
Kunden